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Terms of Use

Please read these terms carefully before using CITE. By accessing or using CITE, you agree to be bound by them.

Version 1.0 | March 2026

1. About CITE and who operates it

CITE (Claim and Information Transparency Evaluator) is a web-based evidence evaluation tool that assesses health claims against publicly available scientific literature. CITE is operated by HerSpace London, a company registered in England and Wales.

CITE was developed by HerSpace London and uses the Anthropic API for evidence analysis and Tavily for live research retrieval. Claims you submit are processed by both services. The tool is designed to support public health literacy by making evidence evaluation accessible to non-specialists.

Registered address: HerSpace London, Parsons Green, London, United Kingdom
Contact: citetheapp@gmail.com

2. What CITE is — and what it is not

CITE evaluates discrete health claims using AI-powered analysis and live evidence retrieval. It returns a structured verdict indicating whether a claim is supported, inconclusive, or unsupported based on publicly accessible scientific literature at the time of query. Outputs include a summary verdict (always free) and, for paying users, a detailed analysis with evidence links, nuance, and contextual commentary.

CITE outputs are generated autonomously by AI and are not edited, filtered, or influenced by HerSpace London, its founder, or any commercial partner. No individual, brand, or organisation — including HerSpace London — has the ability to alter, suppress, or direct CITE verdicts. CITE does not accept payment or other consideration in exchange for favourable verdicts.

Important limitations:

CITE does not provide medical advice, diagnosis, or treatment recommendations
Verdicts reflect the balance of publicly accessible evidence at the time of query — scientific understanding evolves
CITE performs best on discrete, testable claims. It is less suited to highly contextual clinical questions involving individual patient factors
CITE does not have access to unpublished, proprietary, or paywalled research
AI models can make errors. Outputs should be treated as a well-informed starting point, not a definitive determination

Not medical advice. Nothing produced by CITE constitutes medical advice. Do not make health, treatment, or medication decisions based solely on CITE outputs. Always consult a qualified healthcare professional for personal medical guidance.

3. Access, pricing, and payment

Free tier. The summary verdict for each claim — including the traffic light rating (Green / Amber / Red) and a brief explanatory statement — is always free and available to all users without registration.

Deep Dive (paid tier). The full detailed analysis, including evidence links, scientific nuance, and contextual commentary, requires a one-off per-search payment:

Early Access: £1.50 per deep dive search (first 1,000 searches only)
Standard pricing: £2.50 per deep dive search (from search 1,001 onwards)

Prices are shown inclusive of any applicable taxes. Pricing is subject to change with notice via the CITE website.

Payment. Payments are processed securely by Stripe, Inc. CITE does not store or handle your payment card details. By making a payment, you also agree to Stripe's terms and conditions. Payment is charged at the point of purchase on a per-search basis. All sales are final; refunds are not available for completed deep dive searches, except where required by applicable law.

4. Acceptable use

By using CITE, you agree not to:

Use CITE for any unlawful purpose or in violation of any applicable law or regulation
Attempt to reverse-engineer, scrape, or systematically extract CITE outputs or data
Resell, redistribute, or commercially exploit CITE outputs without prior written permission from HerSpace London
Submit content that is defamatory, offensive, or designed to manipulate or game the system
Attempt to circumvent the paywall or access paid features without payment

CITE is intended for personal use, journalism, health communications, and education. Commercial use at scale requires a separate licensing agreement. Please contact citetheapp@gmail.com to discuss.

5. Intellectual property

CITE, including its name, branding, methodology, prompting architecture, and user interface, is the intellectual property of HerSpace London. All rights are reserved.

Individual CITE outputs are generated by AI and may be used for personal, non-commercial reference. Users may export and share the official CITE PDF report in its original, unaltered form — including for the purpose of substantiating health claims in their own content — provided CITE is clearly attributed. The PDF may not be edited, cropped, or reproduced in a way that removes or obscures CITE branding or attribution. Reproduction of deep dive outputs in any other format, or at scale for commercial purposes, requires prior written permission from HerSpace London.

6. Privacy and data

Your use of CITE is also governed by our Privacy Policy, available on the CITE website. In summary:

CITE does not require you to create an account or provide personal information to use the free tier
Payment information is collected and processed by Stripe. CITE does not store your card details
Health claims you submit are processed by the Claude API (Anthropic) to generate outputs. Please do not submit personally identifiable health information about yourself or others
We may collect anonymised usage data to improve the service

CITE operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

7. Disclaimers and limitation of liability

CITE is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, HerSpace London makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or fitness for purpose of CITE outputs.

We do not accept liability for any loss or damage arising from reliance on CITE outputs, including but not limited to health decisions, financial decisions, or reputational consequences.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

8. Changes to these terms

We may update these Terms of Use from time to time. We will post any changes on the CITE website with an updated version date. Continued use of CITE after changes are posted constitutes acceptance of the updated terms.

9. Governing law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from your use of CITE shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have questions about these Terms of Use, or wish to discuss licensing or commercial use, please contact us:

Email: citetheapp@gmail.com
Website: www.citetheapp.com

CITE is a public health tool. The summary verdict is always free.